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Terms & Conditions


About the supplier: Creative Information Pty Limited ABN 94 001 627 498, trades as Creative Information via this website and is the supplier of product via the website. About these terms and conditions: Use of this website is acceptance of these terms and conditions. If you do not agree to these terms and conditions, please do not use this website. 

These terms and conditions govern visitors' access to and use of the website, and the supply of products ordered via the website. Creative Information may modify or repeal these terms and conditions without prior notice. In case of a modification or repeal, the pre-existing terms and conditions continue to apply to any products ordered via the website before the change takes effect.

The website

Intellectual property: Material displayed on the website is subject to copyright owned by Creative Information or its content suppliers , payment partners or affiliates, and is protected by law. Brands and logos displayed on the website may be the subject of registered trade marks of the Creative Information or its product suppliers and protected by law. A visitor to the website may access, display, download and print portions of the website for their own private non-commercial use and to order products via the website, subject to any additional restrictions displayed on the website. Any other use of material on the website is prohibited.


All content included on this site, including but not limited to text, graphics, logos, button icons, images and software is the property of Creative Information or its content suppliers and is protected by the Commonwealth of Australia Copyright Act 1968 and other international copyright laws. This excludes property in which the rights of third parties are expressly identified on this site. 


Details of any current competitions can be found on a competitions page, linked to via site navigation.


Third-party links

If the website links to another website, Creative Information is not responsible for the content of such other website, nor for any use (or misuse) of information a visitor may supply to that other website, nor for any goods or services on offer at that other website. If a visitor has a problem with a third party website so linked, please notify Creative Information.

Third-party content

If the website displays material sourced from a third party (including a supplier of product, or a consumer of product), Creative Information does not warrant or represent the accuracy, utility or other characteristic of that material. 

Website functionality

Creative Information does not represent or warrant that the functions within the website would be uninterrupted or error-free, that any defects would be corrected, or that the website or the server that makes the website available is free of viruses or other harmful elements.

Password security

A visitor to the website,  and allocated a password, is responsible to prevent the password being disclosed to any third party.


Visitors' and customer privacy is important to Creative Information, and Creative Information deploys encryption and other technology with the aim of protecting credit card information and the customer database. Access to this database within Creative Information or its affiliates is restricted. Creative Information does not sell, rent, trade or rent personal information. If a visitor has any questions regarding privacy, please notify the Creative Information. 

Purchases and donations

To buy product or service, or to donate funds, via a Creative Information supplied service, Individuals or entities must be; at least 18 years of age, be located within Australia, or a nominated country, nor work on behalf of a foreign principal.  Individuals or entities, where required within a cart or system, are required to specify a delivery or registered address. By placing an order, the buyer confirms they are at least 18 years of age. 

Foreign Influence Transparency Scheme


All Individuals or entities, using these services,  must warrant that they are not individuals or entities acting on behalf of a foreign principal. No such individuals or entities are permitted to buy product or service, or to donate funds, via a Creative Information supplied service. For more information visit 

Special offers

At any time, Creative Information may terminate any special offer without advance notice.



Each promotional voucher may only be redeemed once per household. Vouchers may not be used in conjunction with any other vouchers - strict limit of one voucher per order.


Prices stated are in Australian dollars, and may be per item or per offer, as stated. Prices are ex. GST, unless otherwise stated. All delivery charges are extra, and not included in stated prices.


A buyer may pay for an order by Visa or MasterCard or PayPal when ordering. If the credit card issuer does not authorise the transaction, or later revokes authorisation for the transaction, Creative Information may cancel the order. A buyer may also facilitate an order via a Crypto Currency. Refunds of received Crypto Payments will only be made once the buyers identity and destination wallet are confirmed.

Pricing errors

If a product inadvertently appears on the website at the wrong price, Creative Information  may decline or cancel any orders placed at the wrong price, even if the order has been confirmed and a credit card charged. If a credit card was charged for the purchase and the order is so cancelled, Creative Information will notify the buyer and issue a credit to the credit card account in the amount of the wrong price.

Product availability

All product is offered for sale on the basis of known stock on hand. If a product is subsequently found to be out of stock, Creative Information will refund your money.


Creative Information endeavours to deliver product, to Australian capital city metropolitan areas within the nominated number of working days. For delivery addresses in Australian regional centres, allow at least 10 working days. Creative Information does not however guarantee any specific delivery date. 

Product is normally delivered Monday to Friday 9.00 am to 5.00 pm and to either business premises or a residence. If the premises are unattended, product may not be left but rather the courier will leave a card and the buyer needs to arrange delivery to an attended address.

Please note: If your shipment is returned to us as a result of incorrect address or insufficient information you will be required to pay a second freight charge or a refund of your order less initial freight cost will be completed. 


Risk of damage, loss or deterioration to product passes to the buyer on delivery.


Product remains Creative Information's property until paid for by the buyer.

Product warranties

Creative Information warrants that product supplied is of merchantable quality when delivered. Creative Information warrants that services supplied, will, where deemed reasonably and commercially possible, conform to the intent of the service description, minus any fees and charges that may be applicable.  Subject to applicable law, Creative Information does not make any other warranty or representation about products on offer. 

Notices to visitors

Creative Information may notify a visitor to the website by email, a general notice on the website, or by other reliable method to an address previously provided to Creative Information by the visitor.


When clicking the Facebook buttons, data are sent to Facebook.

Governing laws

The laws in the Sate of NSW,  Australia, govern the use of the website and the supply of products.

Force majeure

Creative Information is excused from performing its supply obligations where and so long as prevented from doing so by reason of events beyond its reasonable control. Creative Information will endeavour to notify the buyer of the delay, where reasonable, and its' expected duration. If so prevented for longer than a reasonable time, Creative Information may elect to cancel the order without liability to the buyer.

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